Terms and Conditions

Last updated: November 6, 2025

Welcome to Diet Store. These Terms and Conditions ("Terms") outline the rules and regulations for the use of our website and the purchase of products from our store. By accessing or shopping from our site (dietstorebd.com), you agree to comply with these Terms.

If you do not agree with any part of these Terms, please do not use our website or purchase our products.

1. General Information

Business Name: Diet Store
Business Type: Organic Grocery Store
Location: Mirpur 11, Road 3, Mirpur, Bangladesh
Contact Number: 01754-308424
Email: dietstorebd@gmail.com
Website: www.dietstorebd.com

Diet Store aims to sell authentic, organically produced grocery items that promote a healthy lifestyle.

2. Use of Website

By using our website, you:

  • Must be at least 18 years old or accessing under the supervision of a legal guardian.

  • Agree to provide accurate, current, and complete information when placing an order or creating an account.

  • May not use our products for any illegal or unauthorized purpose.

We reserve the right to refuse service to anyone for any reason at any time.

3. Products and Pricing

  • All products listed on our website are subject to availability.

  • Prices of products are subject to change without prior notice.

  • We make every effort to display product information and pricing accurately. However, errors may occur. In such cases, we reserve the right to correct any errors and update your order accordingly.

  • All prices are in Bangladeshi Taka (BDT) and inclusive of applicable taxes, unless stated otherwise.

4. Orders and Payments

  • Orders can be placed directly through our website or by contacting us via phone or email.

  • We accept payments through secure online gateways, mobile banking, or Cash on Delivery (COD) as available.

  • An order confirmation email will be sent after your order is successfully placed.

  • We reserve the right to cancel any order due to product unavailability, payment issues, or suspected fraudulent activity.

5. Shipping and Delivery

  • Delivery timelines depend on your location and product availability.

  • Delivery within Dhaka is generally completed within 1โ€“3 business days; outside Dhaka may take longer.

  • Delivery fees, if applicable, will be shown at checkout.

  • We are not liable for delays caused by third-party courier services or unforeseen circumstances.

6. Returns and Refunds

  • We accept returns only for defective, damaged, or incorrect items.

  • Return requests must be made within 48 hours of delivery by contacting us at dietstorebd@gmail.com or 01754-308424.

  • Returned items must be unused, unopened, and in their original packaging.

  • Refunds (if approved) will be processed through the original payment method within 7โ€“10 business days.

7. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Diet Store and is protected under copyright laws. You may not copy, reproduce, or distribute any content without prior written permission.

8. Limitation of Liability

Diet Store is not liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Health issues resulting from product misuse or allergic reactions.
    Customers are encouraged to read product labels carefully before use.

9. Privacy Policy

Your personal data is protected in accordance with our [Privacy Policy]. We collect and use your information only for order fulfillment and communication purposes.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Any changes will be posted on this page with an updated โ€œLast Updatedโ€ date. Continued use of our website following any changes constitutes acceptance of those changes.

11. Contact Information

If you have any questions about these Terms, please contact us:
Diet Store
๐Ÿ“ Mirpur 11, Road 3, Mirpur, Bangladesh
๐Ÿ“ž 01754-308424
โœ‰๏ธ dietstorebd@gmail.com
๐ŸŒ dietstorebd.com